☮" Its now May 21st and no update. Ever since then, we have pursued the ideal of "doing well by doing good. It is best to look at the photos of clothing posted by the users themselves and not she inside. finally got a label from them what I returned God's to another address. Obviously, my network connection is working just fine. I don't know what's happening with my order. Popular online retailer Shein apologizes for selling swastika necklace after backlash• Not ordering anything from there any time soon after this horrible experience. I ordered and they sent in me what they wanted to. I made sure to look at all of the sizing charts and reviews for them to order the right size and it was so inaccurate. Past 02 years we are chasing with the bank and also with Shein - but nothing worked. oh that is a great question — i just read a few articles and it looks like US health officials say the risk is very low. Now they have distribution centers here in the US and you usually receive things more quickly. Im sick of everything being blamed on Covid. I love their app also, it shows previous buyers reviews under each item which helps you make a better decision on it before buying. I track the package, all is good. If they cant come up with an excuse for their poor service, they just blame it on Covid. Like many of the other reviews on here the last update was Package sterilization complete and that it shipped. You are better off flushing your money down the toilet in all honesty. Definitely not buying here again. No way at all to actually contact customer service. " "The Buddhist symbol has stood for spirituality and good fortune for more than a thousand years, and has a different design than the Nazi swastika which stands for hate — but frankly, that doesn't matter because we should've been more considerate of the symbol's hurtful connotations to so many people around the world, and we didn't," the site continued. Till this day order is still being processed. Im glad I didn't spend a lot of money on this website but I'm still very disappointed. The site pulled an item labeled "swastika pendant necklace" from its website after being slammed on social media for promoting anti-Semitism before issuing an apology Friday, stating that the listing was meant to portray a Buddhist swastika. They do not package their clothing appropriately for shipping through USPS. Yet they continue to send emails etc to order more. "We made a gigantic mistake by selling a product that's hurtful and offensive to so many of you, and we're so, so sorry," the site wrote on. the other bikinis came so small. Thank you again and I hope that you have an extraordinary day. They might have saved 20 bucks on me but they are going to lose hundreds on me spreading the word to my friends. 90 with 2-4 business days Does that help? Dear Bob, This is Alexis from Shein's US Escalation Team. We purchased two swimsuits and nowhere did the website say they couldn't be returned. It also said it is pulling all religious items from the site. similar viruses can only live for a few hours on the surface of an object and it takes much longer than that for a package to arrive info from here: — the CDC website says it is spreading person to person: hope that helps! not close to what I thought I ordered. Well FedEx in the US didn't even have this package nor that number! I ordered several bikinis in medium [i usually wear small bottoms and medium tops]. "The only thing we can do is profusely apologize and reassure you that we're making major internal changes so this does not happen again," it concluded. One of our purchase deal was cancelled and the Refund amount of USD -714 Indian Rupees - 49,613 Rs - is not yet received in my bank account. They gave 4 phone numbers of possible carriers to contact. The customer service is horrible as well and I can't cancel my order either. Good luck trying to return something to them. The second one that was delivered in the same packaging they made me ship back. And now it's being returned to sender! On behalf of Shein, I apologize for the experience you had in doing business with us. Also a heads up the product is real bad, colors bleed, fit is off, poor quality. This is a Chinese rag merchant selling cheap but nasty trash, wrong sizes, poor construction and appalling marketing and customer service. " Last week, Shein also came under fire for selling resembling Muslim prayer mats with descriptions like "fringe trim carpet. I should have listened to my gut. Their size guides are way off and even garments labeled with the same sizing example medium are not even close in actual measurements. This company is a complete scam. I just wanna ask about their modes of payment. The quality has been surprisingly good, and again I always read reviews before purchase so I have no surprises. Mind you, I know the difference; one has mosque minbar or Islamic holy sites woven in the center, the other is simply floral. I ordered a bunch of things from their website. Also, to let you know how long it takes. I found the clothes to be a good quality. Says shipped from Carson, CA over three weeks ago. Their clothes are such good quality for the price also and always fit amazingly. At this rate the items I ordered for my daughter wont even fit her by the time they get here. Just grab a top or two on Shein. Final thought, I'm never shopping there again and telling all my friends so. A lot of the clothing pieces has waist, bust, and length measurements and I recommend taking your own measurements before ordering. I rating Shein 2 stars because the clothes were fine for the price. One of them just left the conversation half way! Save your money and buy somewhere else. We will never order from here again. You can earn points to take money off orders too by checking in each day, buying stuff and reviewing products you buy. " This spirit of individuals helping society is exemplified through Henry Schein Cares, our global corporate social responsibility program. I was leery to begin with but my daughter talked me into it. they are very poor quality, won't fit and you can't return them! Also I have a question for you. I didn't notice the second one was damaged until my boss pointed it out at work. I got my clothes in a good period of time and sure some of the clothes didn't fit the way I needed them too but that's the risk you take buying online without trying something on. I then participated in the live chat and finally got a rep who said my items were not returnable. Thank you so much Elisabeth for this wonderful insight on Shein. We love all of you and hope you will stay with us. Ordered 10 items and paid for shipping insurance. I have received other packages from China that I ordered after this. It has been saying it's been in CA ever since Aug. Is it mostly USPS, UPS or Fedex? You can find out if something is sheer, running small, or oversized from the reviews. I told her to leave it and we would try the next day. Can you please provide me your order number or the email you used to place the order. It went from somewhere in china on 23 May and said would be delivered in Baltimore on 28 May but surprise it's been in the same city in Japan for 3 days in transit'. 00 for 17 items, I want a refund if I'm not going to get my stuff. Sitejabber has helped over 100M consumers make better purchasing decisions online• The black one was long enough but had still horrible quality, it was like touching a rag. The clothes came in fairly quickly, but the items did not fit me well and were made poorly so i returned it using their return label per their return process and 3 weeks later still no refund or any type of customer service contact information that works. The status keeps saying "please wait patiently while processing order". "STOP SHOPPING AT SHEIN," another. Your orders never arrive on time and if, and that's a big if, they do, you can expect something to be wrong and no way to get a refund. I never received my package and customer service does not exist. Or at least let me know why it's delayed. Delivery's and refunds have always been processed quickly as well considering they are not based in England and come from quite a distance away. I am not a very happy customer. They offer praying matts and have the audacity to Sell them as carpets to place inside bathrooms. It's been over 20 days and I still haven't got any updates. Have you ever wondered if Shein is legit? I wouldn't purchase anything they add themselves. Got an email a day later saying the package has been shipped. SInce I ordered and tried tracking the order it keeps saying processing order and this is 20 something days back its been almost whole month now waiting on this order with no update. My daughter tried again with her card on her account and was given an order number and email came through to say everything was ok. I always read the reviews to see if I need to size up. If I spent that much it should have been shipped already and on it's way to me. Although Shein is a great shop and I believe you will be pleased with your purchases! Skirts• 2,2020 and I have never received my items and it was supposed to arrive Aug. Shein reimbursed me for the first one immediately. Eventually, I got an automated response on the site, not emailed to me , that read, once it's shipped the package it's not their responsibly. However, I've been several days to send Shein customer service a message regarding my return. Go for trendy pieces not classics Shein is a great place to dip your toe into trends. don't buy any swim suits from them. Dresses• "We know we have a lot of work to do to deserve the love and support you've shown us these last few years. I would love to help you resolve this issue. FedEx says they don't have it. I personally have only ever purchased off of their website. These people are dishonest my heart goes out to anyone who does business with them. Shipping is always pretty quick 2 weeks most. The tracking updates keep changing everyday and then suddenly disappears. I have spent hundreds on Shein now and refuse to shop anywhere else. Shein takes popular, trendy higher-end items and makes a lower quality version of them for a much lower price point. I choose to purchase off this site because it said my things would be delivered between 4 to 7 days express shipping. Best things to buy from Shein• "This is ACTIVELY THREATENING to the Jewish community," one user. The website says if it's still 'in transit' that means it hasn't arrived in US yet. I am very disappointed in this company and will never order from them again! This is where it is important to pay attention to the sizing guides and read the reviews. This is such a disappointing experience. I bought 3 items on 23th of January and they still haven't been delivered, it's now the 17th of Feb! I like that they do coupons and discounts every so often too. "Not only do they use child labor and fast fashion, they are literally selling a SWASTIKA NECKLACE. Emails went unanswered and chat agent said it was FedEx's fault. It was supposed to arrive on June 1 but Fedex still hasn't received it. Tips for Shopping on Shein Read the Shein Reviews: The BEST thing you can do to improve your experience with Shein is to read the reviews of items before you purchase. Shein Shipping When I originally started ordering from Shein years ago, things took almost a month to arrive because each order shipped directly from China. "Do NOT let Shein get away with this. what a nightmare to deal with them. Update to my review: they contacted me right away after I posted my initial review only to do NOTHING. Now I have to contest the charges on my credit card. after reading other reviews wish me luck. I wish I could give no stars because 1 is to many. Don't know if they will ever arrive. 9 and no updates have been added. It's been 13 days since I placed my order, it still shows processing waiting to be picked. The quality of the material was nice just the fit was way off. More chances for them to take my money! The tracking has not updated for over 2 weeks and my package has not arrived and even though its late i have not received any notification as to why its late. Turns out I actually got it 6 day later! This site has no customer care number. I have ordered numerous items from them including shoes, clothes, fashion jewelry and hair accessories and I have never had any issues with the website. Have you ever tried paying thru Paypal or CC? Once I got the order I realized that the sizing is completely off. I want a refund but they're not even issuing that. Overall, the items on the site are hit or miss. Can't cancel order since they immediately mark order as shipped from Carson the day you order. Anything Trendy• Shein said it recently established a committee to review products to ensure a similar incident does not arise in the future. This post is not sponsored, but it may contain affiliate links. Customer Service only apologizes and give you a standard message that doesn't even go with you email you sent. Suspicious reviews are flagged by our algorithms, moderators, and community members. Please send to: dispute shein. And you will not hear from them about it again. I have had to rate Shein one star because I didn't have the option to rate no stars. How do I know I can trust these reviews about SHEIN? Supposedly shipped May 10,2020 today is now May 24,2020 and I still haven't received my package from California. Very disappointed in this company. It seems they can't read English. Some items are OK but others are made by them recreating clothes from other companies and the fabrics are literally table cloths of worse. They are overly cute and the material is so soft with easy-to-launder instructions. Website did the same thing, took me back to the payment prompt. Wish I could give them a zero rating. I am in love with Shein and have since placed another order! No where is going to be perfect and you have to use your discretion when purchasing something. None of their carriers listed have a record of my package. Didn't fix the issue and only reached out to make it look like they have customer service. Given by the Shein for refund is not traceable by the bank and they ask us to get the full refund details from Shein - which Shien is not providing so for. " Earlier on Thursday, , an Instagram page that highlights drama in online communities, shared a featuring the necklace, which shows the "swastika" label and a clear image of the necklace on Shein's website. That asked for photographic evidence to verify legitimacy. Very disappointed to say the least. For the price I have no complaints. I ordered a few items on April 15th via express shipping and they still haven't shipped them. so u do not have the merchandis. Ive been waiting fir my order over a month now and I will never order again. When it comes to Shein, you are paying for low quality, fast fashion. I feel like they were size large with a size small tag? com with the subject line "RESOLUTION via SITEJABBER - BOB B. the string instantly fell off the ring as i picked it up. It is helpful not only to see if it has positive reviews, but to check their comments about sizing, quality, material, and color. It was due to be shipped June 18th. here are a few favorites that have great reviews: This post is super informative. I ordered on Shein and asked my colleagues to join in as it was a site that looked like it had decent clothing, the four of us selected items so we could split delivery cost if needs be. I spoke with multiple customer service reps who were not cooperative at all and didn't want to accept the return. I suspect any positive reviews are fake. I should contact the carrier myself. When i opened the packaging from one of them. " I hope to hear from you soon. Anything where fit is less important chunky sweaters, cardigans, and loose blouses have always been a big win for me! It says it's arrived to USPS distribution center. I tried Shein for the first time and I am so disappointed. I ordered my clothes in 31 January and immediately it said shipped however I didn't receive a tracking number and there is no one to contact. It is also helpful to look at the images uploaded and compare those to the product pictures. "There's simply no excuse for our lack of sensitivity in doing so. Blouses• Now, they have a distribution plant here in the United States so many things ship MUCH faster. But for a top to wear to brunch with your girlfriends? I tried to contact customer support. This China-based website has been taking the fashion world by storm and continues to grow in popularity. I just received my order today, after 8 business days, and I am happy to say that each of the summer bedtime short sets are really nice and are true to size! My order is GSHMXN00U0002R0 Hi once my order was delivered it disappeared from the site. There was the first oversized knit cardigan I ordered that was an incredible quality, especially given the price, and is still going strong in my closet. Have been trying to return the garbage clothing very poor quality for 8 weeks and even had to open a claim on the company who continues to drag their heels and not respond. After looping around and around their problem solving options, I found a box to type my problem and sent 7 messages. Placed an order on April 19th, on April 29th status updated to "Order shipped! While some argued that the symbol stems from religions such as Buddhism and Hinduism, the majority of commenters disapproved and pointed out that it is now largely associated with the Nazis, who adopted the ancient icon in the 1930s as an emblem of their fascist regime. On average, things arrive on my doorstep within a week or two. They refuse to remove you from their forced sales messages and drown you in rubbish even after you request that you be removed from their list. Unless they improve their packaging, I will not purchase clothing from them again online. Both my dresses had slits cut in them from what looked to be a box cutter. This is the third time I've been had by chinese sellers this year. I wasn't able to log into my account and sent two emails with no response. It's like buying a Cross to itch with your ass. Hi Bonnie, All Shein products used to ship directly from china so they would take a couple of weeks to arrive. In 1932, at the height of the Depression, a pharmacist named Henry Schein started our company with the belief that we can fulfill our responsibilities as a corporate citizen by giving back to the communities we serve. The prices are amazing, although for future reference you might want to order a size up despite if it says true to size. I checked my bank account to see if the original attempt was successful and noted that they had taken 3 payments with 3 different amounts. Standard shipping should have your suit to you in a week and a half. My account shows no history of an order. But please believe that we in no way support or condone racial, cultural and religious prejudice or hatred. A post shared by hereforthetea2 on Jul 9, 2020 at 9:10am PDT Outrage quickly spread across Twitter and Instagram, with thousands of users expressing disgust with the company. But Fedex still doesn't have it. From looking at the reviews, this happens a lot, I should have read these first. I am still waiting on 2 orders. Its disgusting and disrespectful. Two days later, Shein removed. I've tried live chat to speak with someone and sent a message but cannot get in with contact anyone! Sometimes I see them running promotions for free shipping with no minimums as well. I have submitted a service request twice now and just keep getting same run around that shipping takes longer due to Covid. By far the worst site in History. What shipping method does Shein normally use for their items? I ordered from Shein at the Beginning of May. I'm convinced Shein isn't an authentic site. I would compare the quality of items I received to be similar to that of like forever 21 or urban planet. " Some of the rugs featured illustrations of the Kaaba, one of Islam's most sacred sites, and mosques. I love shopping at Shein, I have only ever had to return one item to them before due to it being a bit small. They closed my account so that I would stop sending them messages through their chat. I am so done with anything from china.。 。 。
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